1. Introduction
Dama Home Realty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name, email address, phone number
- Payment information (processed securely through Stripe)
- Booking and property inquiry information
- Account credentials and preferences
- Communication history with our agents
2.2 Automatically Collected Information
We may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Processing bookings and property inquiries
- Communicating with you about your bookings and services
- Sending booking confirmations and important updates
- Improving our services and user experience
- Complying with legal obligations
- Preventing fraud and ensuring platform security
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers (e.g., Stripe for payments) who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@dama-home.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@dama-home.com
- Address: Damascus, Syria